About the retail industry
The retail industry includes businesses like department stores, supermarkets and small boutiques that provide customers with products and services. Professionals that work in retail play an important role in delivering customer satisfaction through understanding and meeting their customers needs. The retail industry is constantly evolving, and with the rise of online shopping, there is an increasing demand for professionals with e-commerce and digital marketing skills.
The retail industry has a wide range of job opportunities including jobs that require no degree or previous work experience, to jobs that require a undergraduate degree and hands on experience.
Could a job in retail be for you?
If you have a passion for customer service and love interacting with people, the retail industry could be the perfect fit for you! Here you will find information about salaries, helpful blog articles, and current job openings to help you find your career in retail.
Top 10 job searches in retail
Here are the top searches in retail according to Jora job search data
- Store Manager
- Team Member
- Customer Service
- Sales Representative
- E-commerce
- Assistant Store Manager
- Recruitment Consultant
- Boutique Manager
- Retail Sales Assistant
- Pharmacy Assistant
Best locations to find jobs in retail
This map is showing the number of retail jobs in each state in Australia that are currently on listed on Jora.
New South Wales has 31{be6fbf232b8d5a9fcee03b3fcec5b6e60740d0910a1738f24c5f51d9bd0bb57d} of total retail jobs in Australia, with a lot of these opportunities located in the city of Sydney. Victoria has 27{be6fbf232b8d5a9fcee03b3fcec5b6e60740d0910a1738f24c5f51d9bd0bb57d} of retail job opportunities in Australia, and Queensland has 20{be6fbf232b8d5a9fcee03b3fcec5b6e60740d0910a1738f24c5f51d9bd0bb57d}. There are not as many retail jobs advertised in South Australia (5{be6fbf232b8d5a9fcee03b3fcec5b6e60740d0910a1738f24c5f51d9bd0bb57d}), Tasmania (2{be6fbf232b8d5a9fcee03b3fcec5b6e60740d0910a1738f24c5f51d9bd0bb57d}), Australian Capital Territory (2{be6fbf232b8d5a9fcee03b3fcec5b6e60740d0910a1738f24c5f51d9bd0bb57d}) and the Northern Territory (2{be6fbf232b8d5a9fcee03b3fcec5b6e60740d0910a1738f24c5f51d9bd0bb57d}). If moving location is an option for you, and you are passionate about securing a job in retail, you might consider moving to New South Wales, Victoria or Queensland where the most retail jobs are.
Skills required to get a job in retail
These are just some of the hard skills (experience) and soft skills (communication and interpersonal) that hirers tend to look for with common jobs in the retail industry.
Hard skills
- Customer service
- Product knowledge
- Sales skills
- Cash handling
Soft skills
- Problem solving
- Good communication
- Teamwork
- Time management
- Adaptability
- Attention to detail
How to write a cover letter and resume for retail jobs
If you are serious about getting a job in the retail industry, make sure to tailor your cover letter and resume to show how you can meet the requirements of the job.
Cover letter template for retail jobs.
Resume template for retail jobs
Retail Salaries
Sales Associate average salary in Australia
The average annual salary for Sales Associate jobs in Australia ranges from $55,000 to $65,000.
Assistant Manager average salary in Australia
The average annual salary for Assistant Manager jobs in Australia ranges from $60,000 to $75,000.
Store Manager average salary in Australia
The average annual salary for Store Manager jobs in Australia ranges from $60,000 to $70,000.
